Work
These case studies follow my work across communication, strategy,
and physical space: examining assumptions, finding what’s getting in the way,
and using that understanding to shape what happens next.
Systems & Communication
A Conflict of Meaning
When an organization’s message makes sense to the people inside it—but doesn’t connect with the people it needs to reach.
Systems & Strategy
Winning Shadow Games
There are the rules of the game. And then there are the rules beneath the rules.
Systems & Space
Designing for Behavior
What if better design could reduce burnout and increase happiness?